M&N Operating Company, a subsidiary of Enbridge Inc., is the entity responsible for operating and maintaining the pipeline. Operation of the pipeline was transferred to M&N Operating Company upon commissioning.

M&N Operating Company is committed to operating a safe and efficient interstate pipeline consistent with all applicable federal regulations.

M&N Operating Company has an office at the Richmond, Maine compressor station with area offices located in Baileyville and Brewer, Maine; and in Haverhill and Westwood, Massachusetts.

For questions regarding pipeline operations from Methuen to Beverly, Massachusetts, please call Joseph Bruno, Area Manager, 508-938-7710, or contact by e-mail.

For questions regarding pipeline operations from Baileyville, Maine, to Dracut, Massachusetts, please call Chris Drummey, Area Manager, M&N Operating Company, at 207-737-8249, or contact by e-mail.

In the event of an emergency on the Maritimes facilities in the United States, the public may contact the 24-Hour Gas Control/Emergency Response Center toll-free at 1-888-576-4634. The Gas Control Center is staffed 24 hours a day, 365 days a year to monitor the operations of the pipeline and respond to emergency situations.